PRIVATE CHAUFFEUR · CRUISE TRANSFERS
Southampton cruise terminal
From your ship to your Heathrow terminal or airport hotel.
Your chauffeur collects you from Ocean, QEII, Mayflower, City or Horizon and helps with your luggage. We agree the fare before you travel and confirm a vehicle for your party and cases.
- Fixed fare agreed in advance
- Ship arrival monitored
- Meet and greet
- Luggage assistance

Book your journey
Calculate your transfer fare
Choose your Southampton cruise terminal and Heathrow terminal. You can add sightseeing stops to your one-way journey.
Arriving & onward travel
What to expect
01 · Before you sail
Tell us about your ship
Send your ship name, sailing date and the terminal shown on your cruise documents. If the cruise line changes the terminal, let us know as soon as you hear.
02 · At the terminal
Book for when you’ll be ashore
Choose a pickup time based on when you expect to clear the terminal with your luggage. We’ll confirm the meeting point. Your fare includes 45 minutes of waiting from your booked pickup time.
03 · Your onward journey
Plan around your flight
Send your flight number and departure terminal, or the name of your airport hotel. If a same-day connection looks tight, we’ll tell you before you book.
Airport & hotel connections
Plan your journey time
Book pickup for when you expect to be ashore with your bags. The road allowances below include a traffic buffer. Add time for disembarkation and follow your airline’s check-in guidance.
| Destination | Typical drive time | Time to allow on the road | Example pickup |
|---|---|---|---|
| Heathrow | 1 hr 25 min–1 hr 45 min | 2–2¼ hrs | 09:00 for a 14:15 long-haul flight |
| Gatwick | 1 hr 45 min–2 hrs | 2¼–2½ hrs | 09:00 for a 14:30 long-haul flight if your airline asks for 3 hours |
| Central London | 2–2½ hrs | 2½–3 hrs | 09:00 for an appointment at noon |
| Southampton Airport | 20–30 min | 45 min | 09:00 for an 11:45 flight if your airline asks for 2 hours |
For other Hampshire destinations, send us the postcode and your target arrival time.
The right vehicle
Vehicles for your party and cruise luggage

Luxury MPV · Mercedes-Benz V-Class
Up to 7 passengers · Up to 7 large cases
The extra-long V-Class is our usual vehicle for cruise transfers. Tell us the size and mix of your luggage, including cabin bags, golf bags, prams or mobility aids, so we can confirm the fit.
An E-Class or S-Class can be requested for smaller parties travelling with less luggage.
Make more of your visit
Stops on the way to Heathrow
If your flight leaves enough time, ask about a stop in Winchester, Salisbury or at Stonehenge. Attraction admission is arranged separately.
Before you sail
Southampton cruise terminal FAQs
Which cruise terminal do you collect from?
Ocean, QEII, Mayflower, City or Horizon. Use the terminal shown on your cruise documents and tell us if the cruise line changes it.
Where will I meet my chauffeur?
We’ll agree a meeting point at the terminal where the vehicle is permitted to wait. Keep your phone on once you’re ashore so your chauffeur can guide you to the car if needed.
My ship docks at 6 am. When should I book pickup?
Book for when you expect to be ashore with your luggage. If you’re unsure, send us your ship details and disembarkation information so we can help choose a time.
How early can I fly from Heathrow after my cruise?
If you expect to be ashore with your luggage by 09:00, a long-haul flight from about 14:15 is a sensible starting point. That allows 2¼ hours on the road plus the three hours Heathrow recommends for long-haul check-in. Check your disembarkation slot and airline guidance before booking. If you’re due ashore later, choose a later flight.
What happens if my ship is early or late?
Let us know as soon as the cruise line gives you a revised time. Cruise collection includes 45 minutes from the booked pickup time. Further waiting depends on vehicle availability and the booking terms.
What is included in the agreed fare?
The fare covers the booked transfer, any standard terminal charges for the agreed pickup and drop-off, luggage assistance and 45 minutes of cruise pickup waiting. Motorway delays do not change the agreed fare. Changes and additional waiting follow the booking terms.
Can you accommodate our luggage, a child seat, a mobility aid or a pet?
Send your passenger count and luggage details, including any oversized items. Child seats are available on request. Tell us about accessibility needs or pets so we can confirm suitable arrangements before you book.
Can you drop us at our Heathrow terminal or an airport hotel?
Yes. Give us your flight number and terminal, or the full name of your airport hotel. If you have an early flight, we can discuss an evening-before hotel transfer.
Your journey starts here
Related journeys
For help choosing pickup times or planning a stop, use the Journey Concierge.
