PRIVATE CHAUFFEUR · CRUISE TRANSFERS

Southampton cruise terminal

From your ship to your Heathrow terminal or airport hotel.

Your chauffeur collects you from Ocean, QEII, Mayflower, City or Horizon and helps with your luggage. We agree the fare before you travel and confirm a vehicle for your party and cases.

  • Fixed fare agreed in advance
  • Ship arrival monitored
  • Meet and greet
  • Luggage assistance
Black Signature Miles Mercedes-Benz V-Class beside a lake

Book your journey

Calculate your transfer fare

Choose your Southampton cruise terminal and Heathrow terminal. You can add sightseeing stops to your one-way journey.

Point-to-point travel at a fixed, agreed fare.

Please enter a pickup address or postcode.

Please enter a destination address or postcode.

Please choose between 5 and 14 hours.

Please enter your destination or region.

Please choose between 2 and 14 days.

Please choose a vehicle.

Please choose a pickup date and time in the future (UK time).

Arriving & onward travel

What to expect

  1. 01 · Before you sail

    Tell us about your ship

    Send your ship name, sailing date and the terminal shown on your cruise documents. If the cruise line changes the terminal, let us know as soon as you hear.

  2. 02 · At the terminal

    Book for when you’ll be ashore

    Choose a pickup time based on when you expect to clear the terminal with your luggage. We’ll confirm the meeting point. Your fare includes 45 minutes of waiting from your booked pickup time.

  3. 03 · Your onward journey

    Plan around your flight

    Send your flight number and departure terminal, or the name of your airport hotel. If a same-day connection looks tight, we’ll tell you before you book.

Airport & hotel connections

Plan your journey time

Book pickup for when you expect to be ashore with your bags. The road allowances below include a traffic buffer. Add time for disembarkation and follow your airline’s check-in guidance.

DestinationTypical drive timeTime to allow on the roadExample pickup
Heathrow1 hr 25 min–1 hr 45 min2–2¼ hrs09:00 for a 14:15 long-haul flight
Gatwick1 hr 45 min–2 hrs2¼–2½ hrs09:00 for a 14:30 long-haul flight if your airline asks for 3 hours
Central London2–2½ hrs2½–3 hrs09:00 for an appointment at noon
Southampton Airport20–30 min45 min09:00 for an 11:45 flight if your airline asks for 2 hours

For other Hampshire destinations, send us the postcode and your target arrival time.

The right vehicle

Vehicles for your party and cruise luggage

Cream leather rear seats and starlight ceiling inside the Signature Miles Mercedes-Benz V-Class

Luxury MPV · Mercedes-Benz V-Class

Up to 7 passengers · Up to 7 large cases

The extra-long V-Class is our usual vehicle for cruise transfers. Tell us the size and mix of your luggage, including cabin bags, golf bags, prams or mobility aids, so we can confirm the fit.

An E-Class or S-Class can be requested for smaller parties travelling with less luggage.

Make more of your visit

Stops on the way to Heathrow

If your flight leaves enough time, ask about a stop in Winchester, Salisbury or at Stonehenge. Attraction admission is arranged separately.

Before you sail

Southampton cruise terminal FAQs

Which cruise terminal do you collect from?

Ocean, QEII, Mayflower, City or Horizon. Use the terminal shown on your cruise documents and tell us if the cruise line changes it.

Where will I meet my chauffeur?

We’ll agree a meeting point at the terminal where the vehicle is permitted to wait. Keep your phone on once you’re ashore so your chauffeur can guide you to the car if needed.

My ship docks at 6 am. When should I book pickup?

Book for when you expect to be ashore with your luggage. If you’re unsure, send us your ship details and disembarkation information so we can help choose a time.

How early can I fly from Heathrow after my cruise?

If you expect to be ashore with your luggage by 09:00, a long-haul flight from about 14:15 is a sensible starting point. That allows 2¼ hours on the road plus the three hours Heathrow recommends for long-haul check-in. Check your disembarkation slot and airline guidance before booking. If you’re due ashore later, choose a later flight.

What happens if my ship is early or late?

Let us know as soon as the cruise line gives you a revised time. Cruise collection includes 45 minutes from the booked pickup time. Further waiting depends on vehicle availability and the booking terms.

What is included in the agreed fare?

The fare covers the booked transfer, any standard terminal charges for the agreed pickup and drop-off, luggage assistance and 45 minutes of cruise pickup waiting. Motorway delays do not change the agreed fare. Changes and additional waiting follow the booking terms.

Can you accommodate our luggage, a child seat, a mobility aid or a pet?

Send your passenger count and luggage details, including any oversized items. Child seats are available on request. Tell us about accessibility needs or pets so we can confirm suitable arrangements before you book.

Can you drop us at our Heathrow terminal or an airport hotel?

Yes. Give us your flight number and terminal, or the full name of your airport hotel. If you have an early flight, we can discuss an evening-before hotel transfer.

Read the booking terms

Your journey starts here

For help choosing pickup times or planning a stop, use the Journey Concierge.

Privacy Policy

Signature Miles uses the information you provide to prepare quotations, arrange chauffeur services, communicate about your journey and manage payments.

  • Booking information: Depending on your enquiry, this can include your name, email address, phone number, pickup and drop-off locations, stops, travel dates and times, vehicle choice, passenger count, luggage, flight details and requests you enter. Relevant information is processed by our website, hosting and pricing services to prepare quotations and manage reservations.
  • Google Maps: Text typed into our address fields is sent to Google Maps Platform to provide address suggestions. Journey locations may also be processed by Google to calculate routes, distances and travel times. Google processes this information under its Privacy Policy and Terms of Service.
  • Stripe payments: If you choose online payment, Stripe processes the contact, transaction and payment information needed to process your payment and help prevent fraud. Card information is entered in Stripe's payment checkout, rather than our journey form. Stripe explains its processing in its Privacy Policy.
  • WhatsApp: Choosing a WhatsApp reservation opens that service with your reservation details prefilled. Information you share through WhatsApp is also handled by that service.
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Last updated: 5 October 2026.

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